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Face to Face Meetings – the Real Contact Sport


Strategies needed to drive sustainable growth

When virtual meetings began, it was somewhat a novelty, but made long distance meetings easier. COVID forces businesses to adopt virtual meetings as a regular task as we could not meet in person. NOW, too many salespeople are relying solely on virtual meetings to establish a relationship with clients and prospects. While virtual meetings offer convenience and reach, they lack the personal touch that can make all the difference in building strong, lasting business relationships.


The Power of Presence: Meeting customers in person opens the door for a relationship that cannot be created online. It's the handshake, the eye contact, and the subtle body language that convey trust and commitment. Face-to-face meetings provide a platform for more dynamic and interactive exchanges, fostering a deeper understanding of customer needs and concerns.


Building Lasting Relationships: In-person interactions are the cornerstone of relationship-building. They create memorable experiences that can turn a potential lead into a loyal customer. The ability to directly address questions, demonstrate products, and provide immediate, personalized solutions is invaluable.


Understanding the Market: For business owners, understanding the market is crucial. Face-to-face meetings offer insights into customer behavior, preferences, and feedback that are often lost in translation during virtual meetings. These interactions can inform strategic decisions, product development, and marketing strategies.


The Human Element: At the end of the day, business is about people – it is what I call a contact sport. The human element of face-to-face meetings reminds us that behind every transaction is a person with unique needs, aspirations, and challenges. By meeting customers where they are, owners show that they value the customer beyond the sale.


While virtual meetings have their place in business, they should complement, not replace, face-to-face interactions. Embrace the opportunity to connect with your customers on a personal level and watch your business thrive. Remember, in a world where digital communication is the norm, a personal touch can set you apart and pave the way for success.

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